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Merchant
Getting started

Your merchant dashboard and account

What the Overview page shows and how to reach account and security controls.

What this is

The Overview page (labeled "Overview" in the merchant navigation, the page you land on at /app) is your merchant workspace's home screen. The Account link in the header opens your account and security controls.

Why it matters

The Overview page shows your assigned platform roles and quick links to feedback. It is also where a "Since your last visit" banner appears when there are unread updates, and where required actions surface if your account or organization needs attention.

How to do it

  1. Open Overview from the top navigation at any time to return to your workspace home.
  2. If a banner reading "Since your last visit" appears, click Review updates to open What's New, or Dismiss to hide it for this session.
  3. If an "Action required" indicator appears in the header (a clipboard icon), click it to open the Action Required page and resolve outstanding platform or account requirements. Some pages remain reachable while a requirement is open, including Business, Verification, Messages, Complaints, Support, and Help.
  4. Click Account in the header to reach Account Actions, where you can open the Action Required center or the DA Legal Center for agreements and policies.
  5. Use Logout in the header to sign out.

What happens next

Resolving required actions restores full access to the merchant workspace. Notifications and What's New continue to collect updates relevant to your organization.

Common mistakes

Do not ignore the Action Required indicator; some required actions block the rest of the workspace until resolved.

See Notifications and What's New and Account Security for related detail.

Last updated September 9, 2026.