Recording and confirming payments

What this is

The Payments tab of the Operations page lets you record a payment you sent an affiliate, including the amount, method, and reference.

Why it matters

Since Diversified Affiliates never moves the money itself, recording the payment is the only way the platform's records match what actually happened between you and the affiliate.

How to do it

1. Open Operations and select the Payments tab.
2. Review the affiliate's outstanding commissions in that list.
3. Select the affiliate, enter the amount you sent, choose or enter a payment method (for example "Bank transfer"), and add a reference if you have one.
4. Submit to record the payment against that affiliate's balance.

What happens next

The recorded payment reduces the affiliate's outstanding balance shown in their own Payments page, giving both sides a matching record.

Common mistakes

Do not record a payment amount that does not match what you actually sent; this is the shared source of truth both you and the affiliate rely on if a dispute arises. See Payment Problems for what happens when records disagree.