Merchant Knowledge Base
Run your affiliate program with confidence
Everything a merchant owner or staff member needs: programs and terms, approving affiliates, tracking and integrations, creatives, commissions, paying partners, tax access, and team roles.
Payments
Pay affiliates directly and keep records of what you owe and what you paid.
Why the platform never holds affiliate funds and how you pay directly.
Which payment methods you can offer and how the minimum payout threshold works.
How to log a payment you sent to an affiliate outside the platform.
What to do when an affiliate reports a problem with a payment you sent.