How commissions work

What this is

A commission is created from a qualifying conversion (an order or lead reported to the platform) once your program has an active commission rule that applies to it.

Why it matters

Commissions are the core financial relationship between you and your affiliates. Diversified Affiliates calculates them; you pay them directly.

How to do it

1. Make sure your program terms clearly define the commission structure (how much is earned, including tiers or exceptions) and the commission event (what has to happen before a commission is earned), as described in Understanding Program Terms.
2. Connect an integration so orders and leads are reported to the platform. See Integrations Overview.
3. Review created commissions from the Payments tab of Operations, or from Analytics and Reports.
4. Track each commission's status: pending, approved, paid, reversed, or rejected.

What happens next

Commissions accumulate toward the minimum payout you set for your program, after which you pay the affiliate directly and record the payment. See How Affiliate Payments Work.

Common mistakes

Do not expect a commission without an active commission rule on the program; Test Tracking specifically notes that a commission is only created when one exists.

See Commission Rule Priority and Commission Statuses for more detail.