Merchant
CommissionsCommission statuses
What pending, approved, paid, reversed, and rejected mean for a commission.
What this is
Each commission carries a status, along with a commission amount, a reversed amount, and a net amount (commission minus reversed).
Why it matters
Only certain statuses count toward what you still owe an affiliate. Payments logic specifically excludes commissions already paid, reversed, or rejected when totaling an affiliate's pending balance.
How to do it
- Review commission status from the Payments tab of Operations, from Test Tracking (for test commissions only), or from Analytics.
- Treat pending and approved commissions as amounts still building toward a payout.
- Treat paid commissions as settled and already sent to the affiliate.
- Treat reversed commissions as ones reduced or cancelled, most often due to a refund, chargeback, or cancellation.
- Treat rejected commissions as ones that will not be paid.
What happens next
See Refunds, Chargebacks, and Reversals for how a reversal is limited, and Recording and Confirming Payments for turning approved commissions into a recorded payment.
Common mistakes
Do not confuse a reversed commission with a fully cancelled one; a commission can be partially reversed, leaving a net amount still owed.
Last updated September 9, 2026.
