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Merchant
Affiliates

Managing affiliate relationships

How to update an affiliate's status once they are part of your program.

What this is

The Relationships tab of the Operations page lets you review and change the status of every affiliate connected to your programs.

Why it matters

An affiliate's relationship status controls whether they can keep using tracking links and receiving commissions. Statuses include pending, approved, active, suspended, and removed.

How to do it

  1. Open Operations and select the Relationships tab.
  2. Review each affiliate's current status shown as a badge next to their name and program.
  3. Use the status dropdown to change a relationship to pending, approved, active, suspended, or removed as needed.
  4. The affiliate is notified when their relationship status changes.

What happens next

A suspended or removed relationship affects the affiliate's ability to keep using that program's tracking links and to earn new commissions under it. Existing commission and payment records are preserved regardless of status changes.

Common mistakes

Do not use relationship status changes as a substitute for the Applications approval workflow when reviewing a brand-new applicant; use Reviewing Applications for that first decision.

Last updated September 9, 2026.